Even if you have never been there, you may recall the terrifying deck collapse that this eatery experienced last summer. This dive-bar with the million dollar view was a favorite among locals until June 2013. The outdoor deck was packed people watching the Miami Heat play in the NBA finals and it collapsed into the intracoastal. Luckily no one died (There were injuries)
Flash forward to a year later; Shuckers re-builds and reopens. I was excited to go back because they really do have a great view of a wide, gorgeous part of Biscayne Bay.
Unfortunately, my experience was horrible and I won't ever go back.
My husband and I had been doing some home improvement for most of the day and we wanted a casual date night. Shuckers sounded like the perfect choice. We could sit outside, enjoy the last moments of daylight and enjoy a much deserved cold beer and some bar food. We were not in a rush or overly hungry. Just tired and looking to relax
We should have turned away as soon as we walked in and saw two separate groups of people throw their beeper things back at the hostess and walk out. To make a long story short, despite having plenty of empty tables, we had to wait 15 minutes just to put our name on the waiting list. The hostess was yelling at another patron the whole time. Literally fighting with her.
This "the customer is never right" attitude was also spotted during our wait when another patron was trying to get the manager to put her ice cream cake in the freezer (or even the refrigerator) while she was waiting for a table. Despite her bringing a large party in for a birthday celebration where they were sure to spend lots of money, the manager was yelling at her about not wanting to be responsible for her cake. He was not being nice about. He was being rude.
We finally gave our name and went over to the bar where we sort of muscled in and ordered two baby-sized, overpriced beers. I then saw patrons get up to leave a few seats down. I moved down there and the people around me said that the seats were free, as did one of the five bartenders behind the large bar. We figured we could just order food and eat there as we saw other customers doing.
Well, a female bartender was having none of that. She first told us, in a very sassy fashion that because we had a beeper thing from the hostess, that we could not order food at the bar. We explained that we would return the beeper and just eat at the bar.
She then changed her story and said that she had customers in our seats and that they were coming back. We told her that we saw them leave and her co-bartender verified this but she was just plain nasty. She said that we could sit there and order drinks but no food and that when her phantom customers returned, we would have to move. And she said it in a fashion like she would beat us up if we did not listen to her.
I don't know about you, but I really don't like to get yelled at when I am spending money at a restaurant. We decided to leave. On the way out, I spotted the manager (the same one that was yelling about the ice cream cake). I calmly explained that I was leaving because the female bartender was rude to us and he just shrugged his shoulders.
Miami is filled with amazing restaurants, with chefs and owners that want you to patronize their establishments. Obviously Shucker's does not. It is too bad as they do have that view but I'd feel like a sucker if I ever go back to Shuckers ever again.